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Technologies 06/04/2022 Inclusive digitalization and business process outsourcing (BPO) in Uzbekistan
Inclusive digitalization and business process outsourcing (BPO) in Uzbekistan

Tashkent, Uzbekistan (UzDaily.com) -- Today, on 6 April, the Ministry for the Development of Information Technologies and Communications, in cooperation with UNDP and the World Bank, held an international round table on the topic "Inclusive digitalization and business process outsourcing (BPO) in Uzbekistan".

Supporting the development of digital government, ensuring public trust and transparency, and participating in the development of the digital economy play an important role in providing efficient, effective public services to all on an equitable basis. The continuous development of information and communication technologies is fundamentally transforming society, the cultural environment and the economy.

Today, there is an accelerated development of technologies in the global digital ecosystem. An example is business process outsourcing (BPO) and knowledge outsourcing (KPO) in the field of social networks, blockchain technologies, artificial intelligence technologies.

Recognizing the important role of digital development for the economic growth of Uzbekistan, the Government has set digital transformation as a top strategic agenda. Among them is the approval of the Strategy "Digital Uzbekistan - 2030" and drawing attention to the issues of digitalization in the framework of the Development Strategy of New Uzbekistan for 2022-2026.

Based on this, the Government of Uzbekistan is implementing consistent measures to strengthen digital skills and create digital jobs in Uzbekistan, in particular, in order to increase the potential of young people - measures to expand the provision of business process outsourcing (BPO) and knowledge outsourcing (KPO) services. By demonstrating the potential of IT outsourcing by the government of Uzbekistan, in order to improve the digital skills of the population, especially young people in all regions and districts, specialized educational BPO institutions are being organized and their capabilities are expanding.

This event was attended by domestic specialists and international experts who spoke about the current state and prospects of digital development, assessment methods and further tasks for the digital development of Uzbekistan.

During the event, information was provided on the measures taken to develop BPO services in Uzbekistan, including the wide involvement of young people in these processes, the experience of companies specializing in outsourcing.

 

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