Tashkent, Uzbekistan (UzDaily.com) – The Special Commission of the Committee for the Development of Competition and Protection of Consumer Rights of Uzbekistan has ruled that the insurance company INSON must pay insurance compensation to 173 citizens who had previously not received their payments.

It was earlier reported that the Committee for the Development of Competition and Protection of Consumer Rights of Uzbekistan initiated a case against INSON for violating automobile insurance rules.

The case was reviewed by the Special Commission with the participation of specialists from the National Agency for Prospective Projects of the Republic of Uzbekistan, representatives from INSON, and citizens who had approached the Committee.

According to Article 4 of the Law "On Mandatory Insurance of Civil Liability of Vehicle Owners," the primary principle of mandatory insurance is to compensate for damages caused to the victim.

Article 8 of this Law specifies instances where civil liability is not considered an insurance case. However, in cases where vehicle owners incur civil liability, damages caused to life, health, and/or property of victims must be compensated.

According to this article, when a person, who has the right to operate a vehicle, is not included in the mandatory insurance contract, this does not constitute a basis for refusal to pay insurance compensation.

In line with the fundamental principles of mandatory insurance and the Law "On Consumer Protection," consumers must be provided with complete information about the rules for the sale of goods, household, and other services. If a consumer lacks specialized knowledge or receives incorrect or insufficient information about the operation and maintenance of services, they are entitled to compensation for damages caused due to incomplete information. The Special Commission found that INSON violated Articles 5-19 of the Law "On Consumer Protection."

The Commission has ordered the insurance company to pay compensation to 173 citizens who had not previously received it.

The insurance company has also been instructed to rectify the violations of the law and prevent their recurrence in the future.

It is noteworthy that INSON may appeal this decision to the Appellate Board of the Committee or in court.